Company

 


 

 

Our History

 

Dispatch & Tracking Solutions (DTS) was the first company to deliver a web-based dispatch and tracking system that manages the entire towing and impounding process. This product for law enforcement agencies and the towing industry required several years and over 10 million dollars of initial investment.

The company’s history began with a leading systems integration company called GDI Inc., which was founded in 1991. GDI developed enterprise business applications for many industries with clientele such as Xerox, Fujitsu, McDonnell Douglas, Computer Science Corporation, Fox Broadcasting, Earthlink, and Ingram Micro.

GDI acquired a series of software companies in 1998 that had solutions for tow companies. These software companies were combined and called eTrak. With GDI’s software development experience, the acquired tow industry experience and Sheriff Brad Gates’ 40 years of law enforcement experience, eTrak began to formulate a vision for a towing and impounding product for law enforcement agencies. A first generation product was launched at San Diego Police Department in January of 1997. Based on this success, a second-generation web-based product was designed and completed for law enforcement agencies to provide them with real-time information to dispatch, track, bill, report and manage towing activities.

This vision became a reality in 2001, as this second-generation web-based towing product was ready to go to market. A new entity called Dispatch & Tracking Solutions, LLC (DTS) was created to market, distribute, and service exclusively to law enforcement agencies.

DTS now has successfully implemented the towing management solution in various cities across the United States.

Compiled Logic Corporation was formed in 2004 for the purpose of designing and deploying a software solution to better manage the non-consent towing lifecycle. Utilizing a single common database and deployed in a “Software as a Service” (SaaS) business model, C:Logic brought together storage lot operators and law enforcement agencies with a real-time repository with common access so that a law enforcement agency or a vehicle operator could locate a towed vehicle regardless of who authorized the tow or where it was towed. The solution was C:Logic’s Vehicle Information-sharing and Notification System (VINS).

Over the ensuing six years C:Logic continued to enhance and extend its VINS platform while deploying into a variety of communities throughout the United States. In 2008 C:Logic determined that DTS represented a complementary business model and completed the purchase of DTS in May of that year.

In August of 2010, the assets of C:Logic and DTS were acquired by Sameis Holdings, LLC as a single entity operating under the DTS name. The objective was to realize the plan of bringing two complimentary solutions into a single brand and product line.

A significant benefit of the DTS solutions is that they don’t require any capital investment or recurring expense on the part of the law enforcement community or tow/storage lot operator. Using a best practices approach, revenue is typically generated on a per transaction basis with the cost recovered by the vehicle operator at the time of release.

Over the past 15 years the DTS team has evolved into subject matter experts on issues related to non-consent towing. Throughout the United States DTS has worked with local law enforcement agencies, now totaling 56, to refine their processes and automate transactions in order to reduce operating costs, improve customer service and industry perceptions, enable critical resources to be deployed to higher value activities, improve transaction transparency, and increase compliance with local and state ordinances. DTS has assisted local and state legislators in enacting legislation and revising existing legislation to align the non-consent towing processes, practices and methods consistent with both current technologies and the best practices DTS has identified.

DTS provides the complete compliment of tow lifecycle software. In addition to LETS and VINS, DTS offers Tow Management System (TMS), a fully-integrated tow provider management system; Multi Dispatch System (MDS), a dispatch and cost-management product for multiple locations or answering service; and LTRS, a cost effective and fully-integrated notification system for registered owners and lien holders.

 

 

Home | Company | Products | Resources | Customers | Contact Us
Copyright © Dispatch & Tracking Solutions, 2001-2014, All Rights Reserved.

 

 



“We implemented new software (LETS/TMS) that will allow us from the minute the officer calls for the tow to start tracking that vehicle."

"Drivers can also log onto www.findmytow.com to find their vehicle."

Captain Andrew Hall
Fresno, CA

 

Our Mission
To be the leader in automated tow dispatch and management solutions aligning tow providers with businesses and agencies that rely on their services by fostering common business objectives through innovative technology, enabling them to serve their customers more effectively and efficiently.